Privacy Policy

Effective Date: [Insert Date]

At Helping Hands with Loving Hearts ("we," "our," "us"), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [www.hhlhcare.net] ("Website").

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect the following types of information from you:

A. Personal Information

When you fill out a contact form, request information, or communicate with us, we may collect personal information such as:

• Full name
• Phone number
• Email address
• Address
• Services of interest
• Any other information you voluntarily provide

B. Non-Personal Information

We may also automatically collect non-personal information when you visit our Website, including:

• Browser type and version
• IP address
• Operating system
• Pages you visit and time spent on each page
• Date and time of visit

2. How We Use Your Information

We use the information we collect to:
✔️ Respond to your inquiries and provide requested services
✔️ Improve the content and functionality of our Website
✔️ Communicate with you about services, promotions, and updates
✔️ Conduct internal analysis to enhance customer experience
✔️ Ensure the security and integrity of our Website

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

➡️ Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business (e.g., website hosting, payment processing).

➡️ Legal Requirements

We may disclose your information if required to do so by law or to protect our legal rights.

➡️ Business Transfers

In the event of a business sale or merger, your information may be transferred to the new owner as part of the business assets.

4. How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• SSL encryption for secure communication
• Secure data storage and limited access
• Regular monitoring of our systems to prevent security breaches

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our Website. Cookies help us understand how you use our site, remember your preferences, and enhance your browsing experience.

You can manage your cookie settings through your browser. If you disable cookies, some parts of our Website may not function properly.

6. Your Rights and Choices

You have the right to:
✅ Request access to the personal information we hold about you
✅ Request corrections to inaccurate or incomplete information
✅ Request that we delete your personal information
✅ Opt out of receiving marketing communications

To exercise these rights, contact us at help@hhlhcare.com.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the "Effective Date" at the top. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Helping Hands with Loving Hearts
📍 Serving Los Angeles & Orange County, California
📱 Phone: (866) 817-7278

✉️ Email: help@hhlhcare.com

Your trust is important to us — thank you for choosing Helping Hands with Loving Hearts.